No, Not usually. We try to keep our cleaning at a fair and reasonable price for the customer and for us to make a living. Quoting takes time, we have developed a pricing structure that is clear and honest. If when we arrive at you house we think that we will not be able to clean your carpets to your expectations we will explain why and will happily leave without charge if you decide not to go ahead. For example a customer had indentations from heavy furniture and was selling her house, her principle reason for carpet cleaning was to get rid of the indentations. The furnitures weight has crushed the carpet and underlay that no amount of cleaning would get out. We were happy to explain this and leave without any charge since the lady would not have achieved from the cleaning what she wanted. The customer subsequently used us to clean her new home when she moved as she liked our approach to customer service.